Care Compliments

Dr. Sepehr Tehrani and his team cared for my son during his surgery on March 7th. He was informative and thorough and made me (mom and nurse) feel like my child was in great hands. He explained everything to my son and checked in on him after surgery. Thank you so much for spending time and caring for us like we were your only patients though I'm sure you had many surgeries that day. You and your team took such good care of my boy and I am forever grateful.

By: Kathy K.

The staff, including volunteers, in Maddie's room is so patient and accommodating. While waiting for my mom, I must have said to myself 5-6 times, wow these guys have the patience of saints, And they do! They are also very organized and discreet, and just wonderfully kind. Our entire experience today has been top notch. Thank you.

By: Laura R.

I would like to share my experiences with one of the UCLA physicians at the Toluca Lake UCLA medical offices. His name is Dr. Jason Lee. He has been my primary doctor for several years now and I can honestly say he is just OUTSTANDING. He always goes above and beyond in his care, answering my questions in layman's terms and always making sure I understand any treatments or diagnosis. His professionalism, kindness and overall patient experience is not something you find everyday. I am so thankful that you have him as part of your UCLA family and I wanted to express my gratitude and appreciation. Often doctors may only hear the "bad" experiences and I wanted to make sure his management heard what makes you different than other providers, and that is having doctors like Dr. JASON LEE!

By: Nga V.

Dr. Ginger Slack is a good listener and she's very personable. Her bedside manner makes me feel comfortable to talk with her regarding an upcoming procedure. I'd like to compliment her and her team for taking good care of me. Overall, I'm very satisfied with the care that I've been receiving from UCLA Medical Center.

By: Margaret C.

Eddie was an excellent nurse and friend to me while I was in the hospital for an extended time period. He was professional in his work and empathetic with his care. One of the best nurses I have come across without a doubt.

By: John K.

I am so grateful to Dr. Charles Tseng and his team for the excellent care, compassion and expert skill demonstrated during my mastectomy and DIEP flap reconstruction. Dr. Tseng is an artist. I really feel like myself after my mastectomies. I don't feel like I had to lose my breasts. The shape, size and feel of my breasts is remarkable similar to before my mastectomies.

By: Ashley S.

Lupe is a Care Nurse and she cared for me several times during my stay. She was always gentle and caring. She always encouraged me to do extra to help with my recovery. I was always happy knowing when she was going to be caring for me. She's the best. Thank you Lupe

By: Joseph D.

People like Belinda, is who this world needs it feels good to call and schedule an appointment and be greeted on the other end of the phone, with such a warmth and a genuine caring person. She truly went above and beyond to make sure I could be seen soon, during these times appts are limited but she made it happen. Not , only did Belinda schedule my Gyn visit , she insisted she schedule all my other specialty appointments. To be taken care of like this is priceless this young lady gets all the stars from me.

By: Angelica F.

Kirsten Anthony is a Physical Therapist. She was super attentive to my needs during my recovery from a painful surgery. When I started therapy, I needed to learn to walk correctly using a cane. I also needed to stretch and strengthen my body without causing pain. Kirsten used many modalities, and did nothing that would hurt me. She closely monitored my progress from week to week and stepped up my exercises accordingly.

Kirsten was patient and watched me like an eagle as I learned new exercises. She gave me corrections as needed which helped a lot. Her encouragement and support helped me progress to now being able to walk more than two miles without pain. I'm very grateful to Kirsten and to UCLA for hiring such a highly qualified therapist. She is an excellent care-giver as well as an expert representative of UCLA's high ranking in medical care. And she also happens to be a very nice person.

By: Joan T.

Carlota is a kind and caring nurse. I'm extremely grateful she was my nurse. She is an asset to UCLA.

By: Leeann Q.

Krishna is a great nurse. Funny and compassionate when you need it most. I'm thankful she took care of me at night.

By: Leeann Q.

Margie took such good care of me during my very difficult stay. She has great bedside manner and I'm really grateful for all the help she provided.

By: Leeann Q.

This nurse made ALL the difference in the world to us. She was an advocate for the patient and calming essence throughout the process. It wasn't just kindness and compassion that did the trick, she listened, assessed and intervened. My husband shared with me how a simple suggestion of how to reach the perfect body position allowed him to relax and receive spinal anesthesia successfully. She accomplished so much throughout in a calming, compassionate, and highly skilled fashion. We thank her so much.

By: Claudia T.

Carlota is a very special nurse. She is kind and compassionate and I'm grateful she was nurse during a difficult time in my life. She is an asset to UCLA

By: Leeann Q.

Kristine is a great nurse. She made sure I was taken care of the whole time I was under her care. She is kind and knowledgeable and UCLA should be grateful to employ such a caring nurse.

By: Leeann Q.

Dr. Rahman was part of the team for my recent surgical procedure. I live with type 1 diabetes and wear an insulin pump. I was impressed with the care and concern that he took with his assessment prior to my procedure. Because of diabetes and its long duration he had to take extra steps to ensure that I remain safe. He also allowed me to keep my hybrid insulin pump on during the procedure. I was impressed and awestruck that he allowed me to keep it on rather than remove it. As a result, my glucose levels remained very stable during and after the procedure. This was a matter that I was worried about and lost some sleep over the night before the scheduled procedure. I appreciate Dr. Rahman's care, compassion, and above all his skill set to ensure that I remain safe during surgery. I never got the chance to thank him and those that worked under Dr. Rahman's direction. Thank You Dr. Rhaman!

By: Ana V.

Hello, Unfortunately I recently had to visit the emergency department in horrible pain. All the staff I met were great. But I feel I need to give Chris an extra compliment. I feel Chris understood I was in immense pain and he made a lot of effort to help seek the medical attention I needed (sooner than later). He made me feel better. As you can imagine I was there for a while. I also watched him clean up the waiting room of debris, re-organize the wheel chairs and over all spoke to all the patience with CARE. Thank you Chris.

By: Gerald B.

Casey Weber is an outstanding member of UCLA Health. Casey called me when there was an opening to schedule my surgical procedure after another patient canceled. Somehow she was able to help me get everything that needed to be done prior to the procedure in only 3 weeks which is not a lot of time to prepare. She sent me the required paperwork right now, scheduled my initial return visits, and even responded to my urgent request in helping process my required paperwork in order to return to work within minutes. Casey went above and beyond the call of duty to make this happen and is a great team player. She is an asset to her Department and I just wanted to thank her and let her know along with her supervising administrators that she is a true asset to her team! Thank You Casey!

By: Ana V.