Care Compliments

Maria assisted me with checking in for a walk-in appointment with an immediate care provider. There was a question regarding whether this UCLA facility was in-network for my insurance coverage to have the appointment. She went above and beyond to check with my insurance company to confirm the appointment would be considered in-network and gave me the call reference number in case I had any issues. She could have easily and rightfully directed me to a different urgent/immediate care. I greatly appreciate her help when I needed it.

By: Charlotte G.

If you are looking for a family primary care
doctor. I recommend Dr. Theresa Poulos at the
UCLA Wilshire Clinic. Dr. Poulos has extensive
experience and knowledge for treating your
basic medical needs - chronic illness
management- to properly diagnosing your most
complex medical anomalies. Her bedside
manner is suburb. Dr. Poulos welcomes and
treats the entire LGBT community and related
needs. She is always on time and treats her
patients with personalized care and genuine
concern. Dr. Poulos has been my primary care
provider for over 2 years and I've never felt
more comfortable with a doctor. This location is
clean and thoroughly sanitized and the staff
abides by all Covid 19 standards of care. This
clinic is located at the intersection of 12th &
Wilshire. Some meter parking is available
outside plus there is adequate underground
garage parking at a flat $10 rate for 4 hours.

By: Celeste F.

Dr. Nima Milani-Nejad is a wonderful dermatologist. He has treated my husband and I for three years. Excellent diagnostician, who has found several early skin cancers on both of us and treated them immediately. Dr. Milani-Nejad has a great personality and is a caring doctor.

By: Dorothy W.

I would like to thank all of the doctors and nurses and staff that attended to me during my out patient total thyroidectomy experience with Dr. Avital Harari. I regret not making note of everyone's names so that I could acknowledge each person individually as they were each outstanding in kindness and empathy. I will mention my night nurse who measured the circumference of my neck every hour who never waned in her humor for the situation of my sleepless night, not to mention I was denied water for 14 hours, so I was entering a pretty desperate state of nerves by morning when the doctor said the hematoma seemed to be reabsorbing successfully so that reopening the dissection wouldn't be necessary. I mention this because even in this anxious circumstance, because everyone was so kind, it was simply realistic to stay calm about my discomfort. When I was being discharged I asked the "care coordinator" if she could explain why everyone seemed to have positive attitudes about their jobs. She said that upper management extended the respect of confidence in people doing their best and thus the hospital culture was one of trust and not judgement. This seemed to have an effect on the patient population, if I can speak generally based upon myself. I have never had a hospital experience like this and I wish all the staff continued professional satisfaction. That above all insures the excellent quality of care that a patient receives. Thank you all.

By: Prudence W.

Everybody at the Redondo Beach UCLA office at 514 Prospect Ave. has been wonderful. Our whole family of five are patients here. We are always able to get appointments and even when provider schedules are booked they are always very accommodating and helping us get squeezed in. The front staff works hard to get people checked in efficiently and even on busy days are always friendly. The medical assistants and nurses are wonderful. Dr. Evelyn Curls is great!! She is so comfortable to talk to and very thorough with her appointments. She was quickly able after running some bloodwork to find an answer to some thing that has been bothering me for years. The online my chart is great and she is so quick in getting back to me with advice and answers to my questions.

By: Catherine F.

Nurse Karen provided notable great care for my mother for two nights during her hospital stay. She was very caring and made sure her patient was in a comfortable sleeping position each night. She was very punctual with hourly check ins and was sure to explain exactly what she was doing and what medications she was administering each time. I was present both nights and felt confident that my mom was in good hands the first two nights of her surgery recovery.

By: Glenda E.

Care partner/nurse assistant Maria A. provided notable exceptional care for my mother during her hospital stay. Throughout her stay my mother has been cared for by five or six different "Care Partners", and my mom shared that Maria was the best and most helpful. Maria was thorough, detail oriented and demonstrated compassion. She did more than just check vitals and empty drains, she made sure my mom was comfortable and took the time to connect with her. She was very appreciated!

I didn't note her last name.

By: Glenda E.

Nurse Laddie provided notable great care for my mother for two day shifts during her hospital stay. She was very caring and demostrarte compassion. She was punctual with hourly check ins and and provided additional check ins and follow ups to make sure my mother was comfortable. I was present both days and felt confident that my mom was in good hands the first two days after her surgery.
I don't remember her last name.

By: Glenda E.

Mary went above and beyond in all aspects of care - you will be lucky to get her as a nurse.
There are no worries when Mary is my nurse. She helped me contact a person to help with disability, found out where to claim my belongings, and more. She made me feel comfortable and tended to everything I needed as a healthcare professional and she embodies what nurse should try and strive for.

By: Robert G.

I don't recall the last time I've had a health care staff go as above and beyond as Marina did for my son. Beyond providing amazing care, and being super personable and conscientious, Marina was instrumental in helping to obtain medical coverage for a genetics test that was not covered by my insurance (without her assistance, we would not have been able to pay for the test, and would not have been able to obtain a diagnosis which helped change the course of medical care for my son). Marina was available always for questions and help. If health care workers were more like Marina, we'd have the ideal health care system. I can't thank her (and Dr. Julian Agosto Martinez) enough! UCLA is lucky to have her on staff.

By: Mark S.

Dr. Gail Ishiyama is one of the best doctors I have ever gone to. She spent so much time with me really getting to the root of my problem. I have been to several doctors before her who dismissed my symptoms, and she went out of her way pinpoint exactly what my issues were. Every other doctor told me I had Estacion Tube Dysfunction when she kept digging and finally found it to be Minears Disease. We need more doctors who take the time to listen and understand what the patients are going through.

By: Debbi K.

Dr. Robert Kozlowski was one of the largest components in my continued wellness before, during and after my Acinic Cell Carcinoma (Paroltid Cancer) diagnosis. It was a harrowingly scary roller coaster ride that just wouldn't let me "sit this one out." I think of Dr. Kozlowski every day. My forever gratitude is why I returned to public school teaching; I was spared for a reason and it probably wasn't to make actors look great on set. Long after the threat of illness is gone, Dr. Kozlowski answers every question I have and never ever makes me feel rushed. He's UH-MAZING!

By: René D.

I was well on my way to an ultrasound appointment when I realized I forgot my purse. Meaning no way to pay for parking. I contacted UCLA Health and spoke to Dana, who coordinated with the morning staff at 1245 16th st Suite 202 to get my parking validated. The staff were very accommodating in making sure I got validated given the fact I was unable to pay by credit card or cash. I am relieved they worked through this barrier for me so I didn't have to cancel my appointment.

By: Veronica R.

Abby has been the most helpful and responsive person and has been amazing in helping me get urgently needed appointments. I can't thank her enough. She has really saved me so much stress and time. She's outstanding!

By: Paula B.

Dr. Leigh Reardon- Our entire family is so grateful for your awesome extra effort in helping Grace as she navigates this difficult time. Thank you as well for your prompt follow-up to every question and especially for your refer to Dentistry. Because of your help Grace is progressing rather quickly now that we are confident that she is normalized to begin active exercise. We wish that more Dr.'s could be the example of excellence that you embody and we hope and pray that your path to leadership is clear.
Grateful to you Dr. Reardon.

By: Felix S.

The most professional and responsive local physician's office I've found in the area, UCLA Health in Palos Verdes has been amazing for me and my husband. We use the MyChart app for questions and scheduling as well as messaging our doctors directly, keeping track of immunizations and visit notes, and getting reminders. The office is clean and organized, staff are friendly and extremely competent, from the front office staff to the attendings and nurses and the doctors themselves. We always feel welcome and taken care of and Dr. Maija Sanna provides personal and professional care that shows she sees us as individuals and cares about our health and well-being. We are so happy we've found this office!

By: Cara S.

I have been an officer in the Army for about 30 years and have been across the globe and received health care at a multitude of different locations. The Care, internal fortitude, pre-thoughts that Melissa displayed were incomparable to any that I received ever. I just wanted to personally thank her for the professionalism and level of detailed attention she paid to my needs. It goes to show the unquestionable character and leadership she has for her craft. Thank you many many times over.

By: Tajma L.

As a active duty army member I've received care around the globe and I recognize when I have received care above and beyond my expectations. Dr. Ravin Jain was been superiorly essential to my recovery and my vocabulary cannot express in words how thankful I am to receive her care. I just wanted to say thank you, from me and my family. I'm not out of the woods yet but with the level of attention received I'm sure I will be soon.

By: Tajma L.