Immediate Care

Looking for a walk-in clinic in L.A.? UCLA Health offers walk-in immediate care services at 12 locations throughout the greater Los Angeles region. Want to connect even faster? Meet with a physician on an immediate care video visit.

Walk-ins Welcome

No appointments necessary.

Immediate care clinics offer urgent medical services and are billed at the cost of a regular doctor's visit.

A black female patient talking with a white female doctor.
Patient on video visit

Video Visits

Join a virtual queue to see the first available physician in a secure call. Your wait time will display once you are registered. 

Immediate care video visits are available Monday – Friday from 8:30 am to 8:30 pm, Saturdays, Sundays and holidays from 9:30 am to 6:30 pm.

Locations and Wait Times

Services available at immediate care clinics

If you need help managing symptoms from a chronic condition such as hypertension, diabetes, kidney disease or others, schedule an appointment with your PCP.

 

Immediate care is not a substitute for seeing your primary care physician (PCP). Always check to see if your primary care office has an appointment available before using immediate care. You can schedule a visit with your primary care physician through myUCLAhealth or check their availability and schedule an appointment by calling your primary care office. If your primary care physician is not available, a member of their team can help.

Note: Walk-ins welcome. Last walk-in patient accepted 30 minutes prior to close. If walk-in service reaches capacity, we will schedule an appointment with your PCP or an Immediate Care Video Visit. There may be times when the care you need falls outside the realm of services offered at the immediate care clinic near you or when our patient volume reaches capacity. In these instances, we will direct you where to go to get the care you need.

 

 

Our locations

Walk in to one of our 12 immediate care clinics (no appointment required).

Walk-in care and estimated wait times

You don't need an appointment for treatment at our 12 Immediate Care locations. Simply select an immediate care clinic or click here to see current wait times. Please note that the listed wait times are just estimates, as we need to see patients based on the severity of their illness. When you arrive, please come inside to complete the check-in process. We recommend that you double-check with your insurance to be sure that you’re covered before you arrive.

Immediate care video visit

Immediate care video visits are an extension of walk-in immediate care. You don’t need an appointment. Simply log in to myUCLAhealth and you'll be connected with the next available physician who will join you through a secure video call. 

Immediate care video visits are available Monday - Friday from 8:30 am to 8:30 pm, and Saturdays, Sundays and holidays from 9:30 am to 6:30 pm.

Once you’re connected, a physician will:

  1. Take the time to discuss your symptoms
  2. Decide on a treatment plan
  3. Answer any questions you may have
  4. Arrange follow-up visits if you need them

This option is ideal when you have minor medical concerns such as a rash, flu symptoms or signs of a respiratory infection.

Before you start your video visit, you will be notified what your copay is so that you can pay before joining the call. Insurance copays for virtual care vary.

How-to instructions: Start an immediate care video visit | Start without a myUCLAhealth account | Start using a mobile device | Request by proxy immediate care video visit 

When to go to the emergency department

If you have a serious condition including stroke, heart attack, severe bleeding, head injury or other major trauma, call 911. Do not take a chance with anything life-threatening. 

What to bring to UCLA Health immediate care

Please have your medical information readily available, including a list of medications that you are currently taking. This information will help the doctor evaluate your health status. Please be sure to bring your insurance card and the name of your primary care physician, as well as photo identification such as a valid driver's license or California ID.

Fees, billing and insurance

Our immediate care clinics accept Medicare and many insurance plans. Any required co-payments and/or deductibles will be collected at the time of service.

Immediate Care visits are billed at the cost of a regular doctor's visit.

  • For patients with HMO insurance plans, please check with your health plan, primary care physician or assigned medical group to see if your visit is covered.
  • If UCLA Medical Group is your assigned HMO medical group, your visit will be covered.
  • For patients who do not have insurance or do not have insurance plans contracted with UCLA Health, payment is expected by cash, check or credit card at the time of service.