Care Compliments

Friday U.

Friday totally alleviated my anxiety before and during my MRI. He was calm, compassionate and kept in constant touch during my scan.

By: George H.

Samantha J.

Thank you Sam for your attention and dedication to your patients! This was actually the first time in 35 years that I've had to be admitted to the hospital, and though I was apprehensive, you and your colleagues were comforting, kind and provided excellent care. Thank you!

By: Ling Yen C.

Katelyn -.

I went into UCLA Health North Hollywood Radiology office to get an MRI taken. Katelyn was fantastic from first greeting me, throughout the whole process, and until the very end when she walked me out. I was a hard stick patient, so it was a struggle to get the IV in, but Katelyn tried her best and got help from Jerry and another staff. Katelyn was there with me throughout everything and making sure I was ok and wasn't feeling uncomfortable. They were all very friendly and assuring me that it's ok. Being a hard stick patient, I sometimes encounter impatient and aggressive staff/nurse, but I had such a wonderful experience at UCLA Health. I felt very comfortable and knew that I was under great care and attention. I definitely do want to recognize their great work!!

By: EJ K.

Deborah W.

In early July 2022, my ENT referred me to Dr. Deborah Wong as an urgent case for chemotherapy treatment of a rare aggressive cancer in my sinus.

Dr Wong is a highly sought-after oncologist with an active and busy practice at UCLA Hematology-Oncology Department. Dr Wong runs a tight ship in her office with the support of a team of well coordinated staff. Because of their high efficiency, Dr Wong and her office staff were able to fit me in for an urgent appointment and set up my chemotherapy treatment immediately.

I must say Dr Wong is on top of her game. She walked me through the entire chemotherapy treatment process without leaving out a single detail. Moreover, Dr Wong understands the importance of her cancer patients' emotional well-being and mental health. She kindly suggested psychological and psychiatric support, should I need it now or in the future.

I look forward to conquering my cancer with Dr Wong's guidance and support.

By: Rick X.

Elliot A.

In late June 2022, I was diagnosed with paranasal sinus cancer, a rare malignant tumor in nasal cavities. After the biopsy confirmed my diagnosis, I was quickly referred by my ENT for a consultation with Dr. https://www.uclahealth.org/providers/elliot-abemayorElliot Abemayor, MD, PhD at UCLA Head and Neck Surgery.

Prior to my appointment, I did a great deal of research with the understanding that Dr Abemayor is a well-respected, seasoned, and renowned neurosurgeon. However, my consultation with him has shown Dr Abemayor is much more than a distinguished surgeon.

While Dr Abemayor has over 40 years of experience in complex head, neck, and spine cancer surgeries, he takes a holistic approach tailored to each individual patient. In my case, for example, Dr Abemayor has recommended chemotherapy as the first course of treatment, which is not only based on my current prognosis, it also takes into account that my job as a litigator involves frequent appearances in court and meetings with clients and opposing counsel. Dr Abemayor's well-thought-out treatment plan for me has obviated the need for invasive facial surgery (and any possible followup reconstructive surgery). It accommodates both my medical and professional needs.

So when you see Dr Abemayor, you won't just explore your surgical options because he will carefully evaluate your diagnosis and recommend an overall treatment plan. After that, Dr Abemayor will personally take the lead and assemble a team of highly competent medical experts for your treatment.

As in my case, Dr Abemayor promptly conferred with his oncology colleague and went out of his way to get me an expedited appointment with an oncologist on the same day that I met Dr Abemayor FOR THE VERY FIRST TIME!

Having such a cohesive team on my side has made me feel reassured and confident about my cancer treatment at UCLA Head and Neck Surgery. And, having a kind, caring, and preeminent expert like Dr Abemayor in charge of my medical care is a true blessing.

By: Rick X.

Daniel F.

Did a dumb thing and fell off a weight bench smacking my head into my weight rack. Wasn't bleeding or vomiting, but it was hard enough I felt I should get it checked out. I was REALLY SCARED (Mom was a nurse; I know just enough to be dangerous) and Dr. Daniel Frochtzwajg did everything to put me at ease: very thorough exam, great bedside manner and sense of humor - just excellent, excellent care. He didn't rush the exam, went over all the clinical signs, told us how to treat it going forward and what red flags to watch out for. He is a terrific example of what is meant by world-class health care at UCLA.

By: Lisa S.

Amara M.

Starting at the moment you pull up, the valet, the security staff, admitting, Nicole in the surgery lounge, cafeteria staff and the doctors and nurses were all very nice, friendly and helpful. The areas are clean including the restrooms, lobby, lounge and cafeteria.
The lounge has several charging stations and outlets. They have lockers for patients belongings, so if you are waiting you don't have to lug them around with at no charge.
The monitor in the surgical lounge that has and ID code (assigned to each patient) that is color coded and indicates tracking stages of the surgery. (admitted, in pre-op, ready for procedure, in the operating room, procedure has ended, in recovery room, etc. No personal information) This is very helpful, accommodating and appreciated.
They have masks, and hand sanitizing stations throughout the building.
They serve Starbucks coffee in the cafeteria. (My daughter works at a Starbucks) The food is good too.
Dr. Yeh was amazing. The staff that attended to my wife in recovery (Natalie, Amara, Rick, Lucky and Maggie were incredible!!!

By: Chuck C.

Nurse E.

The nursing team is a very knowledgeable and caring. Nurses always working together to achieve the best results. Eagerly answering the patients and family members questions to help put them at ease.Nurses are always on task providing the best care possible to the patients. Thank you for all you do.

By: Peter M.

Ashley I.

Ashley performed my mammogram so excellently that I did not suffer any of the usual breast pain that always accompanies such exams!! She had clearly taken the time to develop a very advanced technique in knowing how to manipulate the breasts with minimal discomfort. Therefore I, and I'm sure many other women, are grateful to her!

By: Laurie S.

Brianna T.

I went through a difficult time over past 2 months. Dr Max Goldstein and his assistant Brianna Trujillo supported and helped me through the most challenging time in my life. I never left reviews for any doctors in the past, but I feel like I need to give a big shout out to Dr Max and Brianna, they are truly amazing!

By: Xiaomeng Y.

Max G.

I went through a difficult time over past 2 months. Dr Max Goldstein and his assistant Brianna supported and helped me through the most challenging time in my life. I never left reviews for any doctors in the past, but I feel like I need to give a big shout out to Dr Max and Brianna, they are truly amazing!

By: Xiaomeng Y.

Ignacio L.

Ignacio was a superstar with my toddler! He was gentle and patient during an uncomfortable procedure and had a great sense of humor. He really helped put us at ease.

By: Madeline T.

Annah E.

Thank you so much for being a force of positive change and an encouraging voice, especially during a very challenging, dark, and difficult time in my life. You're an awesome MHP and will definitely be a great counselor/therapist!!!

By: Elizabeth F.

Suzette Alcantar G.

Suzette is an amazing assistant for Dr. Tamas Dolinay. Whenever I have any questions or need assistant she is on top of the messages I sent her. She will follow through until whatever is needed to be done. As a patient that is sick with multiple diseases can take a very big toll on my physical and mental health. By having a staff that is professional, competent, and caring is a reliver knowing I can come to her for issues and questions. Not to mention her lovely smile and bubbly personality! Thank you Suzette!

By: Cammie N.

Chen X.

Dr. Chen Xie is an outstanding physician! My mother and I are very pleased with his care.
We were referred to him by my mother's PCP, regarding a concern we had about an autoimmune disease. When we saw Dr. Xie, he was very attentive to my mother's ailments and listened carefully to our worries. He made sure to ask various questions and conduct a thorough physical exam to examine all the aches, symptoms, and discomforts. Then, he ordered additional lab testing and x-rays, to rule out any other possibilities. In the meantime, he prescribed medication that my mom would be able to take for pain management, as she is on a very restricted "medicine diet." At the end of that session, Dr. Xie was confident that my mother's issues were not caused by the major problem we were afraid of. We walked out of his office with a sense of relief and confidence that day!
Upon returning for the follow-up, Dr. Xie went over the results and also addressed any questions that we had, very patiently. Once again, he was very thorough and informative with his explanations. He referred us to Physical Therapy, which we were glad to hear is the best treatment for my mom.
We totally recommend Dr. Xie. He works in a thorough, patient, and strategic manner and will make sure that all your concerns are answered and addressed. If you are referred to him, consider yourself to be in good hands!

By: Karla C.

Labor and Delivery F.

I am moved to tears writing this as I have an endless list of nurses to thank. The Labor & Delivery/Postpartum nursing staff at UCLA Westwood is above reproach. The kindness and compassion my family and I received after such a difficult pregnancy was nothing short of phenomenal. Beginning with my FDU nurses Stacy and Fiona, who were constant sources of positive energy spanning weekly check ups. In addition L&D nurses Christine, Tanisha, Emily, Brianna, Regina, Nataleigh and Monica. I could write a novel about how each of these wonderful women impacted my birth experience, they each made me feel a level of care and compassion that was truly unparalleled. I'd also like to mention care partner Erica, she bathed my son in a way that was so kind and loving I'm not sure as his own mother I'll ever be able to beat. In addition, lactation specialists Nicole and Christie were pivotal in making sure I was educated and set up for a successful nursing journey. The L&D nursing staff is the heart and soul of the facility. I am forever indebted to the nursing staff and cannot wait to deliver with them by my side in the future.

By: Reneasha O.

Abigail B.

Abigail responds quickly to all my emails and requests for appointments with various specialists and is invariably polite, notwithstanding my impatience when my back pain is worse than usual. She clears all dates and times with me and understands my desire to get to the next step as quickly as possible. She is terrific in every way!

By: Miriam V.

Leena N.

Thank you Dr. Leena Nathan for delivering our beautiful baby boy! He is 5 months old now and despite the meconium aspiration at birth he is very happy and healthy.. I just wanted to offer my gratitude for the excellent care that you provided for my wife. Thank you again!

By: Christopher H.

Amar K.

To whom It May Concern:

It is with great pleasure and sincerity that I write to thank Dr. Amar Kishan for his dedication to his patients and more personal note, to my father. My father was diagnosed with PC last October at Kaiser. We left Kaiser to find better care. After researching, we found ourselves at UCLA and Providence Medical. After, consulting with 2nd, 3rd, and even 4th opinions, we were awe-struck at the professionalism Dr. Kishan displayed. Aside from being extremely knowledgeable, he has an innate ability to convey information in a patient, caring, and reverent manner.

He took the time to understand my father's illness, but also how it has impacted him as an individual. He asked my father questions about his personal life to really understand how each risk would affect him as an individual. He guided us through his choices, he discussed, he educated us, and answered every question in detail. We wanted to make a fully educated choice and Dr. Kishan never once made us feel incapable of understanding what we were facing. He made sure my father walked out of the appointment well informed and feeling like he would get Dr. Kishan's full attention. Dr. Kishan accommodated our needs by allowing my sister and I to be able to attend a meeting virtually so that we may support our father. Dr. Kishan even made a phone call the very next day addressing some questions that we still had. He called my sister first thing in the morning before starting his busy day at work. I have never known a provider to be so thorough and compassionate.

I would also like to thank his staff, particularly Danielle Max, PA whose demeanor is just positive, kind, and understanding. She did not hesitate to offer further assistance should we need it. Everyone in Dr. Kishan's office from the front desk to himself has been exceptional. It it truly a pleasant experience to know that my phone calls are not going to add to our stress level. I am convinced this in no accident. Great leadership leads to great things. Dr. Kishan has truly gone above and beyond in his role as a physician. I believe he performs his duties as a radiation oncologist with genuine joy, curiosity, and passion. We are still waiting to see if we might need to be treated by Dr. Kishan, pending post-surgery results, meanwhile knowing we are in great hands should we need it, is a relief. I have already recommended Dr. Kishan to 3 different people on a support group who are on the list to see him. I just hope I am not booking him up because we might need him!

Regards,

Estela Martinez
Daughter of Juan Martinez Hernandez (patient)
818-389-9956

By: ESTELA M.

Alice K.

Dr. Alice Kuo is an amazing primary care doctor. She spends extra time with her patients including me. She always stays later to see me at 4pm. She gets where I am coming from. Dr. Kuo helped get my parents to see that I should have the ileostomy surgery and helped to make sure my parents understood it had nothing to do with my diet but its the way my anatomy is.

By: Camryn O.

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