Care Compliments

We were not allowed to stay with our daughter when she was in a lot of pain and I was so worried about her. Maria advocated for us with drs to give pain meds and she kept close eye on her. The sweetest thing was when I came in the morning I found Maria had my daughters gauze around her gtube in heart shape as well as a few extra. It was so touching and encourgaging after a long difficult night for my daughter and I to be greeted with a heart . I didn't see Maria but that heart shape made me feel Lucia was cared with a lot of loving care when I was not allowed to be with her.

By: Rosa T.

It was daughter Gillian Ratto 's GREAT fortune to have Dr.Anthony Wang as the head attending surgeon when she was 911 to Ronald Regan Medical Center, unknowingly at that time she had an AVM rupture. Assisted byDr.Joseph Bell my daughter survived, and is making a remarkable recovery. There were MANY more Doctors , nurses and staff that contributed to her survival and we can never be grateful enough to each and everyone of them. We are a native East coast family & I am not sure if this occurred here we would have the same resolve as her success to be at UCLA. Words, letter, compliments cannot express the depth of my humble gratitude . FOREVER grateful, Joan Ratto Fodera

By: Joan R.

Excellent program on Aging and the Brain Diseases on 7-28
Thank you.

By: JoAnn H.

Dr. Hame is an amazing surgeon and has great bedside manner in engaging with her patients. She is on time for her appointments and I genuinely like her as a person, not just my doctor/surgeon. She responds timely to MyChart messages and is very attrentive in general.

By: Summer P.

Dr. Ferrante and his team were very responsive to messages I sent when I was having surgery and encountered issues with the pharmacy regarding my pain medication. His office resolved it in plenty of time and I am appreciative for their help and understanding.

By: Summer P.

Maureen was my RN from the moment I walked in with a broken water at 730 pm (33 weeks pregnant) until her shift was over and she was so attentive and she is so knowledgeable about all my many complications and conditions which made me feel very comfortable and in great hands. She listened to any input I had about my care. I know most nurses are caring people but I work in a hospital so I have a pretty good sample size and Maureen is definitely in the top 90 percent for her job. She was is so well rounded in compassion, knowledge and clinical care and has an outstanding bedside manner. Nothing more I could have asked for in my nurse at this stressful time.

By: Kelly K.

After I was moved from the ER to the hospital, Michelle helped get me settled in and helped answer all my random questions. Because my COVID test had not come back yet, my wife was unable to come up to see how I was doing and give me a bag of my things. Michelle kindly said offered to go downstairs and pick up the bag. When she saw my wife, she could tell my wife was very worried and took the initiative to help calm her anxiety. My wife even called me afterwards to tell me how nice Michelle was, not only offering to personally pick up the bag, but the way she went above and beyond to help a worried love one feel better. Thank you Michelle!

By: Jerry J.

After I got back to my room from my surgery, it was already 8:30pm and as the doctor explained to me what I should expect that night, he mentioned that I had no food restrictions but that I couldn't order any food since it was after 7pm. I told him that it was alright, I wasn't too hungry and I would just go to sleep. Then after accepting that I missed dinner, Justine comes in 15 minutes later with a sandwich, yogurt and pudding! I said "I thought the cafeteria was closed." She replied that even though it had, there were some snacks available and she figured I'd be hungry so she hoped the sandwich and dessert would suffice. Justine, that was more that enough! Thank you for not letting me go to bed hungry!

By: Jerry J.

Being my first time staying in a hospital, I had no idea what to expect. Trudy was very helpful in making me feel comfortable. I also did not realize how difficult it was going to be for me to get out of bed after the surgery. Trudy was very patient helping me and teaching me a new method of maneuvering my body to make it easier to get out of bed. I ended up using that technique once I got home and didn't have Trudy to help me in the middle of the night. Thanks Trudy!

By: Jerry J.

Definately deserving of her Super Doctor recognition. In addition to her rockstar dermatology skills, she was a pleasure to deal with as a person. Too often senior staff and faculty are too busy to take the time to discuss a case in detail or answer all a patients questions. It can feel like they can't wait to move on to the next case. With Dr. Soriano I never had the feeling that she was in a hurry, or had any responsibilites other than my care. I wish all my doctors were like her.

By: Stephen S.

You have been a constant and consistent source of information and reassurance to me during this scary time.

By: Eugene A.

Dr. Hsu has consistently been supportive during this pandemic. I had to have a procedure and he and and his staff made me feel safe and secure in a time when I usually don't feel neither safe nor secure. The care that he shows me makes me work harder to get better. I appreciate Dr. Hsu!

By: Tammy T.

Dear Rauz, we are now at my sister-in-laws and doing well. Thanks for your care. Always, Beth

By: Beth H.

Dr. Maria Hamilton's patience and support during my 5 month illness was invaluable. She provided the right medications to help me get through that very miserable time for me. I'm better now and feeling immensely grateful to have her for my primary care physician.

By: Candace Y.

Just wanted to thank Dr. Murphy for always being so patient and thoughtful. She always takes her time at the appointment and doesn't make you feel like she's rushing off to her next patient and that is appreciated. She takes the time to make sure she answers all your questions. Kisha her nurse was also very friendly and made you feel very comfortable. Thanks everyone for making it a great visit.

By: Laura H.

On July 12, 1993, I was called in for a Liver Transplant. I am from Florida, I was 45 yrs old. This July 12th,
Will be 27 years. Thank you to Dr.Busuttil and the entire team who took care of me from July to Sept.
I will be 72 this year. There are not enough words to say thank you.

By: David Y.

Dr. Ram really listened. I had no sense of being hurried in my video appointment with him. And he treated me with gentleness, respect.and kindness, while not being afraid to express his own views and beliefs I always try to use alternative medicine to solve my health issues and he seemed to understand and open to that, as well as having strictly medical solutions..

By: David Y.

Dear Dr.Harari,
On Thursday July 9th you operated on my husband Phil S. for thyroid cancer. I want to thank you for all you have done, as Phil just let me know this morning, Saturday July 11, that the surgery had already taken place, I was expecting next week! Phil let me know that it all went well! I understand the opportunity to have it several days ago was sudden from what he said, and he chose not to let anyone know, family or his office staff. Phil and I have been living apart the last several weeks as he has wanted to be close to his Culver City office associated with Sony Studios and to be near UCLA for surgery, and not deal with me and my concern at this time. While this has been difficult for me not having him here at our home and to help him pre and post surgery, he is doing what makes him comfortable for now.
I come from a UCLA family, my brother doing all 7 years there including Law School, and I attended grad school in Costume Design (I am a Costume Designer for TV) so I am familiar with the greatness of this wonderful institution and especially the hospital and medical staff.
Again, I thank you from the bottom of my heart. I write thank you notes to people all the time for everything, I am certainly writing to the doctor who helps to save my husband's life! 😊 I look forward to meeting you if Phil has any post-op visits and if he invites me to come along, in light of Covid restrictions.
Sincerely,
Marti S.

By: Marti S.