Our People
Building a Better Tomorrow, Together
Every day, our staff, faculty, and leaders across UCLA Health contribute to advancing health justice and inclusive excellence in meaningful ways. The commitment to inclusive, exceptional care is made with incremental steps focused on a standard of care and continuous improvement of our care and care environments.
Health Care Equity Strategy
UCLA Health prides itself on being an accredited leader in health care equity in alignment with the federal and state credentialing institutions. Our priorities include:
- Leadership — We are designated as a health care equity leader and list health care equity as a strategic priority.
- Collaboration — We work in partnership with patients, families, caregivers, and community organizations to support health care equity.
- Data Collection — We collect self-reported data from patients, staff, and leaders, and review data about the communities we serve to improve health care equity.
- Provision of Care — We ensure a workplace free from discrimination, support our staff in the delivery of equitable patient care, and ensure the provision of equitable patient care includes patients impacted by disabilities and health-related social needs.
- Performance Improvement — We analyze our data to identify opportunities to improve the provision of equitable patient care, including prioritizing at least three disparities to address.
We center our health care equity efforts on improving patient access, quality and outcomes, and strategic planning. We collect detailed information about patient demographics and social drivers of health. UCLA Health hospitals assess our performance on key care processes, clinical outcomes, and patient experience, for all patients overall, as well as for various demographic groups and populations, to make sure that all patients are experiencing the best health care. We develop plans to prioritize and implement efforts to mitigate disparities as inequities are identified.
Report an Issue
UCLA Health continues to ensure we comply with federal laws, state laws, University of California polices, and UCLA policies concerning protections under Title VI and Title VII of the Civil Rights Act of 1964, and Title IX of the Education Amendments Act of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, the Fair Employment and Housing Act, the Genetic Information Nondiscrimination Act of 2008, the Pregnancy Discrimination Act of 1978, the Uniformed Services Employment and Reemployment Rights Act of 1994, and equal employment opportunity and affirmative action obligations.
The Office of Health Equity and Inclusive Excellence partners with Legal, Human Resources, Quality and Safety, DGSOM Office of Inclusive Excellence, and the UCLA Civil Rights Office (Title IX, Staff Inclusive Excellence and Compliance, and Discrimination Prevention Office) to prevent, mitigate, and address discriminatory conduct.
The reporting form is a civil rights reporting page for all individuals (complainants, mandatory reporters, and third=party observers) who want to report an incident of discrimination or harassment.
We welcome and invite questions, concerns or ideas
We welcome your ideas on how to best co-develop our future steps to achieve an equitable and inclusive environment for people of all backgrounds and circumstances.