Quality Symposium
UCLA Health and DoM Quality Symposium
Advancing Healthcare Quality Through
Innovation, Implementation, and Scholarship
Thursday, October 22
8:00 AM – 1:00 PM
Ronald Reagan UCLA Medical Center
B-130 Tamkin Auditorium
Click to Register
Program Description
Healthcare quality improvement is a continuous journey of discovering opportunities, designing innovative solutions, implementing meaningful change, evaluating outcomes, and sharing lessons that improve patient care. This symposium brings together interdisciplinary healthcare leaders, clinicians, staff, trainees, and quality professionals to explore the complete quality improvement lifecycle through keynote presentations, TED-style talks, interactive panel discussions, and poster presentations.
Organized around three phases: (1) Discover the Problem, (2) Create the Change, and (3) Share the Learning, the program highlights real-world examples of how data, innovation, collaboration, and scholarship can drive measurable improvements in quality, safety, and patient outcomes. Participants will leave with practical strategies to lead improvement efforts, sustain meaningful change, and disseminate successful initiatives within their own organizations, strengthening learning health systems and advancing healthcare quality across diverse settings.
Objectives
By the end of this symposium, participants will be able to:
- Discover the Problem (Identify & Design): Recognize opportunities for improvement using data, analytics, patient experiences, and quality measurement to identify meaningful gaps in care and inform the design of improvement efforts.
- Create the Change (Implement, Evaluate & Sustain): Describe strategies to implement, evaluate, and sustain quality improvement initiatives that improve patient outcomes, healthcare delivery, and organizational performance.
- Share the Learning (Disseminate): Identify opportunities to disseminate quality improvement work through presentations, publications, and collaborative scholarship to accelerate organizational learning and spread best practices across healthcare settings.
Continuing Education
Continuing Medical Education (CME) and Continuing Nursing Education (CNE) credit are planned for this activity. Additional information regarding credit availability and requirements will be provided to registered participants.
Agenda
08:00 AM–08:30 AM
Registration, Breakfast & Poster Viewing
08:30 AM–08:45 AM
Introduction and Welcome
08:45 AM–09:15 AM
Keynote: Chidinma Chima-Melton, MD, MBA, FCCP, ATSF
The Healthcare We Haven’t Built Yet: Quality as the Blueprint for Transformation
09:15 AM–10:15 AM
Session I: Identifying Opportunities & Designing Better Care
How do we know what needs to improve, and how do we design the right solution?
Clinical Case: GI Bleed Pathway
TED-Style Presentation: How data, analytics, patient insights, and variation can identify improvement opportunities and inform the design of effective solutions.
TED Speakers: Courtney Boland, BS, and Erin Dowling, MD, FACP, CPHQ
Panel: Real-world approaches to identifying problems and designing solutions that work across healthcare settings.
Moderator: Manisha Bhayani, BSN, RN, MBA, CPHQ
Panel Speakers: Courtney Boland, BS; Erin Dowling, MD, FACP, CPHQ; Eric Kwok, BA; Abraham Lin, MD, MS; Anna N. Skay, MD
10:15 AM–10:30 AM
Break & Poster Viewing
10:30 AM–11:30 AM
Session II: Implementing, Evaluating & Sustaining Change
How do we move from a successful pilot to lasting organizational change?
Clinical Case: Hypertension Improvement
TED-Style Presentation: Strategies for implementing improvement initiatives, measuring impact, and sustaining successful change.
TED Speakers: Maria Han, MD, MS, MBA, and Sylvia Lambrechts, MPH, MA, CPHQ, CLHP
Panel: Lessons learned from implementing, evaluating, adapting, and scaling improvement efforts.
Moderator: Maria Han, MD, MS, MBA
Panel Members: Devie Charbonneau, BSN, RN; David J. Cho, MD, MBA; Hannah Kwak, MD, MPH; Sylvia Lambrechts, MPH, MA, CPHQ, CLHP; Mina M. Malaak, PharmD, BCPS, AHSCP-CHC; Jennifer Zanotti Davis, MS, RN, CNS, NEA-BC
11:30 AM–12:30 PM
Session III: From Improvement to Impact
How do we share what we've learned and build a Learning Health System?
TED-Style Presentation: How to extend the impact of QI work through spread, presentations, publications, and scholarship.
TED Speakers: Anna Dermenchyan, PhD, RN, CCRN, CPHQ, FAAN, and Russell Kerbel, MD, MBA
Panel: Practical pathways, resources, and lessons for disseminating improvement work and advancing shared learning.
Moderator: Anna Dermenchyan, PhD, RN, CCRN, CPHQ, FAAN
Panel Speakers: Russell Kerbel, MD, MBA; Michael E. Lazarus, MD; Brian K. Le, MPH, CPHQ; Kavya Pandrangi; Danielle Seiden, MPP, PMP, CCRC, CSSGB, CGW; Jessica J. Zhang, MD
12:30 PM –01:30 PM
Closing Remarks, Networking Lunch & Poster Session
Parking Information
Ronald Reagan UCLA Medical Center, 757 Westwood Plaza, Los Angeles, CA 90095 – Valet Parking
Campus Parking Structure P8, 555 Westwood Plaza, Los Angeles, CA 90095 – Self Parking
Directions: Use either valet parking at the front entrance of RRUMC, or campus parking structure P8 top level and purchase an hourly permit from the parking terminal. Tamkin Auditorium (B130) is down the stairs from the RRUMC entrance.