Care Compliments

There are two words in the dictionary. Extra and ordinary. Dr. Curls is "Extraordinary" !!!!
She always helps with my Cancer pain and always replies to my cries for help. Even at midnight! Multiple times

By: John K.

Thank you to the Blood and Platelet Center on Gayle for always providing welcoming and experienced service! I know I am in good hands.

By: Elizabeth C.

Any emergent situation is difficult and nerve wracking. Every single day at UCLA Santa Monica provides itself with new and interesting challenges, but none compare to the ominous words "Code Blue." While 5NW has had its share of emergency situations, "code blue" is always the king of emergencies. It's during events such as "code blue" where everyone is put to the test and to their limits. While "code blue" may test one's skills, the biggest test of all during a "code blue" is the test of teamwork. 5NW has the best teamwork in the whole hospital system, however Dawn is the ultimate team player. During a recent code blue emergency, everyone on 5NW rushed to help, but Dawn went above and beyond. Not only did Dawn assist with the code itself, she helped pass medications, hung IV fluids, and placed a recent patient admission on cardiac monitoring without being asked to do so. While I was dealing with the code blue situation, she continued the standard of care on 5NW, and prevented any delays in treatment/monitoring for other patients. Her acts that day made a difference for so many, including myself. When approached about doing all of these wonderful acts, she turned to me and said "that's what we do here." Dawn exemplifies everything that nurses should strive to be. UCLA health and especially 5NW are lucky to have such a nurse who embodies the mission and vision of UCLA so well. Thank you Dawn, you made a difference that day.

By: Matthew R.

I just wanted to express my gratitude for Dr. Heitmann. I truly believe she saved my life. I tested positive for COVID 19 on December 12, 2020. I have asthma and am extremely overweight. COVID hit me hard. Dr. Heitmann's care and treatment plan got me through the worst parts and she is still helping me through it. Her lever of care and guidance is unmatched. I will forever be grateful and thankful to Dr. Heitmann and the care and support that she provided to me and my family not just through COVID but all health matters. Thank you Dr. Heitmann.

By: Danielle S.

I'm a patient of UCLA and love my primary care physician Dr. Diane Kim. But this compliment is specifically for the entire ER department that is currently taking care of patients in the Santa Monica location. This past Friday my father-in-law (who is very ill) had an unusual episode and we thought we had lost him. We brought him to UCLA and you did not disappoint. The staff and nurses are amazing. I know how frustrating and difficult these times are but you all delivered 110%. Going into a hospital when they are over capacity and in the middle of a pandemic, we had no hope. You brought him back to life. We can't take you enough. You are miracle workers. I wouldn't trust any other medical center with my or my family's health. Thank you!

By: Suzie Y.

Jack Johnson did my Fetal Echo Cardiogram. He was caring, kind, made me feel super comfortable, and answered all of my questions. He made what could have been a long and uncomfortable appointment easy and enjoyable. He's an asset to your team!

By: Tess T.

Until my call to UCLA was answered by Olivia (last name unknown) I had no success getting referred to UCLA. My Physician sent three requests over a three-week period. I followed up on the requests only to learn UCLA had no record of them. On
December 4th, my call was taken by Olivia, who heard my story, contacted my Physician's office, worked with them to obtain the referral information and assure it could be found by UCLA. Then she connected me with staff who was able to make my appointment.

Olivia understood my problem, took the initiative to resolve it, and connected me with the right person. Only her effort made my referral possible. UCLA is most fortunate to have her working on its team.

By: Peter N.

I am very thankful to Dr. John Ebrahim, for the compassionate and great care he recently provided to my dad, Mr. Mounir Soffer. My dad's heart was failing, and Dr. Ebrahim explained to me in detail my father's condition, he was very kind, understanding, patient, a good listener and would not leave the room until he was certain that he answered all my concerns & questions. A wonderful human being and doctor!

By: ANAT S.

I just want to thank the wonderful, caring nurses who attended to my father's care recently. My father heart's was failing and he was at 6 North after suffering a heart attack, and a stroke. John Lemon is one of the nurse assistants in the department, who showed extreme caring and compassion to my dad and our family who was seeing my dad close to dying. I could see in John's warm, caring and beautiful eyes, that he cared and felt sadness towards my dad, and felt compassion for the difficult emotions my family was going through.

By: ANAT S.

Vanna was extremely warm and friendly when I needed it most. She explained everything to me and made sure I was as comfortable and relaxed as possible. She clearly cares about what she does and her patients. She made the stressful situation of having a surgery as easy as one could wish.

By: Roberta "Bobbie" Z.

I would love to compliment my extraordinary nurse Trang, she is a remarkable nurse who is extremely compassionate and should be recognized and or rewarded. Tran consistently exemplify great clinical skills, and outstanding nursing expertise. Trang is a exceptional nurse with a remarkable personality. She made my stay in the hospital these few days a great experience even though I was feeling ill. She made my feel comfortable and well taken care of. Trang is a wonderful nurse, and I want her to know i really appreciate all the priceless care i received from her. I feel like God sent me an Angel down from heaven to take extra special care of me... Thank You TRANG
XOXO COCO

By: Nikosha H.

I had to have a covid test before surgery, on Dec 20, 2020. I was concerned because I had heard it was very unpleasant. I walked into the room where Nurse Lee was awaiting me. I asked her to be gentle and careful; she assured me she would. But she also said the test would be "uncomfortable," and repeated it. She was cheerful and friendly and caring. She then did the test, and I was amazed that I felt almost nothing, and certainly no discomfort. So while she prepared me for what many patients suffer, she did her best, successfully, to spare me the discomfort. She was just great.

By: wm D.

Dr Cohen, thank you for all that you did for my wife, Ada Cheatham. She very much respected you, and I wish we had lived closer and could have had you treat Ada regularly. It is unfortunate she passed away, but after Dr. Chamberlain told Ada she would no longer treat nor monitor her, and wanted to pass her off to a unknown team of doctors/nurses (i.e. Hospice), she became distraught. In her mind, Dr Chamberlain broken that sacred doctor/patient bond. Being Asian, Ada only understood it as her doctor firing her, and even asked why not just give her a suicide pill. She knew she didn't have long to live, but took comfort in trying to fight the disease rather than letting go. Again, I want to thank you very much in helping her in her fight. Charlie

By: Charlie C.

Comprehensive knowledgeable and patient with my know it all immediate relief of symptoms attitude Thanks doc I hope we get the COVID shots soon . Just blanket this whole bloody city with a vaccine mist crop duster thing they be immune without knowing gets ridiculousness for a serious reason

By: Lisa D.

Thank you for your professional, caring, and careful covid NP swab collection. You made the process as painless as possible! Thank you!!!

By: Victoria A.

If you could please forward the below message on to whatever department is best (possibly HR?) I would love for them to forward my message, below, to EVERYONE in the hospital as you ALL have gone through so much this year! Thank you!

(Please forward the message, below, to all)

Hi! My name is Katie Kostner and I am a Junior in high school. I know that healthcare professionals have been working around the clock due to the pandemic leaving them very little, if any, time for themselves or for the holidays. Though Christmas is over, I wanted to share a video I made recently for our HEROES--those working in the hospitals to care for us!
In the YouTube link in this message, I share my most heartfelt thanks and appreciation for ALL healthcare heroes! Nurses, Doctors--all of the teams who are working tirelessly during 2020 to care for so many. I also share two holiday songs I've been working on as a small "thank you" for all you have done and to let you know I, and so many others, are thinking of you during the holidays.

I hope you enjoy this short video I recorded! And, please--forward it on to everyone you know so everyone gets thanked! I would love for this video to reach as many people as possible this holiday season!

Please stay safe--
Katie Kostner

By: Katie K.

Dr.Stoddard was extremely kind, approachable, and encouraging. I feel so fortunate to have landed in her care. Thank you for making my birth experience so comfortable!

By: Nanette L.

I would like to commend several of the nurses who cared for my father recently, when he spent a week at UCLA hospital under palliative care; Kara Holland, RN; Alana Connor, RN and Amanda (I'm unsure of her last name). Each one of the nurses was very kind, caring, compassionate, available immediately for any questions and concerns, and very dedicated nurses. They all took incredible care of my dad who was experiencing heart failure, and were so kind and loving to my family. I kept wondering if during the UCLA interview process of nurses, if the #1 question is: Are you a kind and compassionate person? I bet it is the #1 questions!
Amanda

By: ANAT S.