Care Compliments

I underwent a LASIK operation over 10 years ago (2011) and to this day, whenever I visit a new optometrist, they always complement the work that was done on my eyes. I am about to turn 39 and to this day I am still 20/15 (at times I try for 20/10). Trusting the UCLA Stein Eye Institute with my eyes was the best decision I ever made. I don't know how much of the original staff is still there, but after having my latest eye exam and once again being complimented, I felt compelled to share my appreciation and gratitude for the work that was done over a decade ago.

By: Wilber C.

Dr. Andrew Vivas is a top notch surgeon! He is very knowledgeable and calm. He takes his time to go over all the options and goes above and beyond to make sure the suggested surgery is the best for his clients,not for his bank account. His team ( David and Crystal) are fantastic and they work so well together.
He is always on time and never rushes the appt.
Thanks Dr. Vivas!

By: Marina S.

Dr. Jiang did a phenomenal job with me and my care. He has a lot of patience's and is determined to help me understand the seriousness of my condition and was committed to saving my life. Everyday he came with a new and fresh approach to get me to see that he was supporting me and only wanted the best for me and that was to continue living. It was when he sat down and listened to my testimony and allowed me to share with him where I was coming from, it was then that I felt that he truly understood me and I understood him. I really appreciate that he took the time to just listen. I KNOW that Dr. Jiang is authentic , genuine , compassionate , and is committed to the wellbeing of his patience's health and overall lives. I didn't feel like another number while in his care. I want him to know that he played a MAJOR role on my decision to receive dialysis . Thank you Dr.Jiang , richest blessings to you while you continue to save lives !

By: Candice R.

Aminata is a bright light here. She noticed that I wasn't in the best mood was considerate when I told her that I didn't want to talk about dialysis . The next day I was feeling better and I was open to listening. She educated me on the pro and cons and the importance of getting dialysized especially considering a kidney transplant. She really opened my eyes and she was a big influence on my decision to receive dialysis. I appreciate that she took the time to educate me and not scare me with the risk of death. She was gentle caring and understanding . She deserves the daisy award. Thank you Aminata !

By: Candice R.

One of the best things to happen to my father during his illness has been meeting Dr. Paula Ravin. She is truly the kind of doctor all doctors should strive to be. Not only is she knowledgeable and has helped many of my fathers symptoms with her strong clinical knowledge she is above all a compassionate and empathetic health care provider. She truly cares about my father as a whole person not just a disease. She treats him from a holistic perspective and not just the symptoms. I hope for all patients and family members of patients to receive the care and expertise we have received from Dr. Ravin. Thank you Dr. Ravin for never losing your kindness and compassion for your patients and for going above and beyond in your care for my father.

By: Sandy Y.

This volunteer did a beautiful job. They did not hesitate and just went and did what they had to do. I really appreciate them. And if I have to come back, I would come back to UCLA Health because the staff are all incredible workers.

By: Lucia D.

These nurses did a beautiful job. They did not hesitate and just went and did what they had to do. I really appreciate them. And if I have to come back, I would come back to UCLA Health because the staff are all incredible workers.

By: Lucia D.

I just want to start off by saying how amazing this hospital is and what a great care team overall. The nurse Krizell took care of my mother in law and was compassionate, caring, and through. She answered all our questions and was on top of caring for her. Thank you for all that you do, you truly make a difference.

By: Isabel H.

I was referred to UCLA Urology for a Men's Health concern and had the privilege of being a patient of Dr. Rajiv Jayadevan. Dr. Raj is a friendly and caring physician. I was impressed that even before our initial office visit, Dr. Raj took time to review the imaging reports on my chart and was already prepared to discuss the findings.

During our appointment, Dr. Raj displayed excellent bedside manner and explained the conditions in a way that I can understand. He listened to my concerns and made sure all my questions were answered. Additionally, he provided detailed notes on my chart and sent me a handout summarizing the main points of our conversation.

I returned to the Men's Clinic at UCLA for a follow-up analysis, and Dr. Raj personally called me informing me of the results later that day. It has been reassuring to know that the conditions were not a major issue and that the analysis results were normal. Dr. Raj's dedication and thoughtfulness made the entire process a great experience. Thank you, Dr. Raj!

By: Jeffrey T.

Hali was very engaging during my treadmill test. She was caring, kept my attention away from being stressed, and went the extra mile to make sure with the doctor that I was okay to leave.

By: David L.

Mimi was empathetic, caring and funny. I appreciate that she made my experience much better!

By: David L.

I just want to give Mae the thanks for treating me with absolute kindness and compassion. She truly made my experience as a patient one of comfort and free of fear. I will remember her forever.

By: Amber M.

Technologist Maria Luisa Jimenez who did my mammogram was fantastic in helping me through the process. I have stability issues and needed to have my mammogram sitting down. Maria Luisa took me to a room with a Radiology chair and carefully explained what she was doing. I cannot thank Maria Luisa enough for her professionalism, her knowledge of mammograms and her caring nature.

By: Dorothy W.

I would like to compliment Lauren, who is in charge of the 3rd floor Surgical Waiting Area. She is constantly helping patients waiting for a procedure as well as relatives of patients waiting while our loved ones are undergoing a procedure.
She rarely sits down -- guides patients to the restroom, brings them warm blankets (it is very cold in this room), answers questions and if she doesn't know the answer, will make a call to find out . Last but not least, she very kindly makes calls to keep you up to date on your loved-one's progress.
Lauren was there for me two days in a row in October, when my husband's angiogram did not succeed the first time.

By: JUDITH C.

Dr. Matthew Snow fixed the pain in one toe on each foot by using a painless procedure I was unaware of. It took ten-fifteen minutes tops and it worked. Before he did the procedure, he explained in detail how it would work. He is my permanent go-to toe guy. He also recommended and ordered a unique brace to address my drop-toe issue and it also works very well...it fixed the problem! I highly recommend Dr. Snow.

By: Frank S.

My twin brother and I appreciate Sherona's professionalism. She was very helpful during a difficult time. THANK YOU!

By: Melisa D.

My twin brother and I would like to complement Lynn on her professionalism and thank her for her extra help during a difficult situation for us. Lynn went above and beyond to ensure we had a great experience.

By: Melisa D.

John is an asset to the care team at me doctor's office. He is very diligent at responding to emails and other correspondence, and it is clear he cares about patients' needs. He is skilled at coordinating care between nurses and doctors, and he elicits the feeling that patients are well taken care of. Thank you John for your great follow-up efforts.

By: Richard B.