Lillian Chen, MD
- Internal Medicine
Average rating:
5.0
Star ratings are displayed only for those physicians who participate in UCLA Health’s patient experience survey program and have received a minimum of 30 survey responses.
Torrance Lomita Primary & Specialty Care
|
3500 Lomita Boulevard, Suite 300, Torrance, CA 90505
US
About
Dr. Lillian Chen was born on the East Coast and moved to Taiwan at the age of 10. She returned to the U.S. after high school and graduated with honors from UC Berkeley with a BA in Molecular and Cell Biology. She earned her medical degree from the University of Wisconsin–Madison and subsequently completed her residency training in internal medicine at UCLA. She currently provides comprehensive primary care ranging from preventive health care to the management of chronic medical conditions. She also serves as a Clinical Instructor at the David Geffen School of Medicine. In her free time she enjoys cooking, baking, traveling, and exploring new restaurants.
Languages
Education
Medical Board Certification
Internal Medicine, American Board of Internal Medicine, 2015
Residency
Internal Medicine, UCLA School of Medicine, 2015
Internship
Internal Medicine, UCLA School of Medicine, 2013
Degree
MD, University of Wisconsin Medical School, 2012
Locations
South Bay
Torrance Lomita Primary & Specialty Care
Torrance Lomita Primary & Specialty Care
Internal Medicine| Geriatric Medicine| Endocrinology
Fax:310-257-0031
South Bay
Redondo Beach Primary & Specialty Care
Redondo Beach Primary & Specialty Care
UCLA Health Santa Monica 16th Street Immediate Care
Fax:310-315-8902
Hospital Affiliations
Ronald Reagan UCLA Medical Center
Areas of Focus
Insurance
- Aetna
- Anthem Blue Cross
- Blue Shield of California
- Centivo
- Cigna
- First Health
- Health Net of California
- Interplan (part of HealthSmart)
- Medicare Advantage
- MultiPlan
- UFCM Health System
- Prime Health Services
- Private Healthcare Systems (PHCS)
- TRICARE
- UnitedHealthcare
The list of health care plans above may not be comprehensive and could change.
Please contact your benefits coordinator or health insurance company directly to verify coverage.
Visit our health insurance information page for more details.
Reviews
Overall Rating:
5.0
Star ratings are displayed only for those physicians who participate in UCLA Health’s patient experience survey program and have received a minimum of 30 survey responses.
420 total ratings | 300 reviews
5.0
September 30, 2025
Great doctor takes care asap when I have an issue
5.0
September 30, 2025
Dr Lillian Chen is always the best, she really takes good care of her patients.
5.0
September 29, 2025
She’s understanding and very attentive, always willing to help listen and write notations for me to remember
5.0
September 29, 2025
Dr. Chen always listens and always addresses all concerns. She is an amazing doctor.
5.0
September 29, 2025
Dr. Chen is incredibly responsive and is the best doctor I’ve ever had by far.
5.0
September 29, 2025
Thorough and practical
5.0
September 26, 2025
1. She truly care about her patients. 2. She has profound medical knowledge. She also can judge when to refer patient to other specialty and coordinate all specialties for best patient care. All my friends, I introduced Dr. Chen to them, feel the same way.
5.0
September 25, 2025
She was very professional.
5.0
September 24, 2025
Very thorough
5.0
September 23, 2025
Good
5.0
September 23, 2025
Amazing Dr. Chen. She is so kind and fun. Really appreciate that she started my blood order ahead of time and got my name on the list, so I didn’t have to wait the hour long wait time (I went directly after my visit with her). But she is so knowable and sweet always. Really appreciate her, thank you!
5.0
September 23, 2025
Dr. Chen is very responsive and I usually get in rather quickly to see her in person or video chat. She has also been very accurate and thorough when coming up with a different diagnoses or solutions to issues I was having.
5.0
September 22, 2025
Dr Chen fit me in last minute due to a suspected UTI… on a Friday afternoon during lunch break
5.0
September 22, 2025
She was still very patient with me, and her attitude was genuinely sincere.
5.0
September 22, 2025
Was seen quickly. Listened to my issues. Let me know where to improve.
5.0
September 22, 2025
We discussed my issue and she addressed the problem and made suggestions and referred me out.
5.0
September 22, 2025
Dr. Chen is just my most favorite UCLA doctor. She has great energy. She’s super responsive. She’s very helpful. She does her research. She always goes the extra mile and fits me in as quickly as she can and unlike other doctors I rarely have to wait for her. Please get more doctors like Dr. Chen.
5.0
September 18, 2025
Dr. Lillian Chen and her team are the absolute BEST. I messaged her yesterday via the MyHealth App. I let her know I was sick and she fit me in this morning for a visit. She got to the bottom of my issue and got my RX in immediately. She is so knowledgeable and has amazing bedside manner. I tell everyone she is the best and her team is all phenomenal. I am so grateful for them and the care they provide me with at UCLA Health.
5.0
September 18, 2025
I was very happy to get an appointment for my annual physical exam to see Dr. Chen. She was very attentive, patient and helpful as always.
5.0
September 18, 2025
She listens and shows she cares about me
4.0
September 18, 2025
she was patient and clear with providing information
5.0
September 16, 2025
I had a video call with Dr. Chen today about ongoing congestion issues. She always listens and asked key questions to help determine my diagnosis and prescription needs. I am so appreciative she takes the time to do these type of visits. Great experience!
5.0
September 16, 2025
Very thorough and attentive
5.0
September 15, 2025
Dr. Chen listened to all my health concerns and assisted me in making the right decision on my medical care
5.0
September 12, 2025
I got the video visit with Dr. Chen within two days after I messaged her with my health issues. She was prompt on the scheduled appointment time and addressed my health issues.
5.0
September 11, 2025
She was amazing, kind, and very thorough.
5.0
September 9, 2025
Was greatl!
5.0
September 9, 2025
She is wonderful wry friendly and caring. Takes time and listen to you.
5.0
September 9, 2025
I love Dr Chen. She’s very kind, caring, and I feel I’m getting the very best care from her.
5.0
September 8, 2025
It was a good experience
5.0
September 8, 2025
Excellent
5.0
September 8, 2025
I am so comfortable with the doctor every time I see her for any reason whatsoever. She is very caring
5.0
September 8, 2025
Excellent she is a great doctor
5.0
September 7, 2025
Dr. Chen is a wonderful doctor. She always makes time for me and addresses my Concerns.
5.0
September 7, 2025
First time meeting. Dr Chen is lovely!
5.0
September 6, 2025
Dr. Chen is always supportive and kind. Just a pleasure to be seen by her. Appreciate her expertise and availability!
5.0
September 6, 2025
I am lucky to have the Doctor I have, she is very positive and I can ask her any questions about my health. I feel fortunate and feel like she keeps me on track with what I need to do to take care of my health. I fell on a walking trail the day before coming in , came down hard on my knees and scratch up my nose. She question me about one of my knees which was quite swollen and sugested I get an exray since the it pretty swollen. I had it done right after my exam. I felt lucky that I had the physical on the day after I fell. everyone in the office is alway s so kind.
4.0
September 5, 2025
My experience with Dr. Chen went as expected. Dr. Chen is a good listener and very helpful. She cares about her patients.
5.0
September 5, 2025
Friendly, diagnosed problem and prescribed medication. She is my Primary Physician. I am really happy with her.
5.0
September 4, 2025
Dr. Lillian Chase She is great and good commentator
5.0
August 29, 2025
She took the time to explain about the medication i will be taking.
5.0
August 29, 2025
Dr. Chen is always upbeat and interested in me as well as my health. She asks pertinent questions and never scolds but always explains things
5.0
August 28, 2025
Dr Chen is always very thorough and caring every time I visit her. She truly cares about my well being and I feel I couldn’t be in better hands
5.0
August 28, 2025
Great
5.0
August 28, 2025
Dr Chen is the best! She is always so thorough and willing to help.
5.0
August 28, 2025
Good to see Dr. Chen today discussing about my health.
5.0
August 28, 2025
I love my doctor! She’s super thorough.
5.0
August 25, 2025
Video visit is very easy and convenient way to visit doctor. Thanks for Dr. LillianChen took time to listen all of my symptoms. She explained and gave me attention quality of care. I would highly recommend her.
5.0
August 25, 2025
Dr.Chen was so nice, informative, and knowledgeable. I felt very comfortable during my visit and all of my questions were answered.
5.0
August 22, 2025
Dr Chen always goes over and beyond to take care of her patients. She takes time to listen and provide necessary advise to patients like me.
5.0
August 22, 2025
Dr. Chen made room for me & addressed all my concerns; her assistant was equally as helpful. I felt all my concerns were thoroughly discussed.
5.0
August 21, 2025
Dr Chen conducted a memory test to help my understanding my memory function She helped me to be less doubtful about my capacity
5.0
August 21, 2025
She was very attentive
5.0
August 21, 2025
Always has good insight and good direction
5.0
August 19, 2025
Dr Chen is always so kind and supportive with my health needs.
5.0
August 19, 2025
Dr Chen is so Nice and kind For me she is my perfect doctor Thank you
5.0
August 19, 2025
She is very accommodating and fit me in to see me at the very last minute. We love Dr Chen for who she is! Best doctor ever! Team is very good as well!
5.0
August 18, 2025
Very good!
5.0
August 17, 2025
Asked good questions. Very thorough. Showed real empathy. Kind and caring. Really wonderful Doctor that makes me glad I am at UCLA.
5.0
August 12, 2025
Dr. Chen is always wonderful. She’s very positive and always listens.
5.0
August 12, 2025
She listens and offers great advice
5.0
August 11, 2025
Dr.Chen is always prompt, kind, thoughtful and professional.
5.0
August 11, 2025
Dr. Chen is always so available and ready to help. She listened and gave great advise! She made me feel comfortable and heard.
5.0
August 11, 2025
Dr. Chen is professional and nice. She made me feel comfortable during my examination
5.0
August 11, 2025
I feel the sincerity of Dr Chen. She is proactive and at the same time has the reassuring attitude. I really like her.
5.0
August 11, 2025
Outstanding.
5.0
August 10, 2025
Outstanding level of care. Very knowledgeable as well as compassionate and friendly. Dr Chen's level of patient care is the standard upon which all doctors should strive to reach.
5.0
August 9, 2025
Dr. Chen is very patient and friendly. She pays attention to details and gives good advice.
5.0
August 9, 2025
Dr. Chen has spent so much time to understand my situations and my health history. She lets me feel being so cared. I am so fortunate to have her as my primary doctor. She also discussed with me about my current medicine and what I need to change my current medicine taken. Dr. Chen is so friendly and caring.
5.0
August 8, 2025
Dr Chen is the BEST! She is kind, knowledgeable, takes the time to listen and always go the extra mile to help!
5.0
August 8, 2025
Dr Chen is always thorough and helpful.
5.0
August 8, 2025
Dr. Chen is great, always very welcoming and listens to what you have to say.
5.0
August 8, 2025
Super on time, great interaction and got everything done efficiently!
5.0
August 7, 2025
I love Dr Chen! She listens and is kind.
5.0
August 7, 2025
She’s an amazing doctor!
5.0
August 5, 2025
Answered my questions. Was very pleasant and personable. Gave me lots of information.
5.0
August 5, 2025
My Dr. Chen is thorough and really seems to care. She is constantly making sure that no adjustments to my meds are needed and I am as healthy as I can be mentally and physically :)
5.0
August 5, 2025
Dr. Chen is such a great physician and so respectful and responsive. Very knowledgeable.
5.0
August 4, 2025
Dr Chen is amazing. She makes me feel comfortable. She answers all my questions. She remembers things I have previously talked to her about. When scheduling my appts she says “I know you like Mondays at 8a. Hope she stays at UCLA for the next 50yrs. 😁
5.0
August 4, 2025
Dr. Chen always has a calming effect on me! Although it is a brief time, it never seems rushed!
5.0
August 2, 2025
I appreciated very much that Dr Chen gracefully admitted me when I am late to the appointment! I promised be punctual from now on! She went through my blood tests results and kindly made suggestions. She sends me for the heart ultrasound to check the reasons for my constant fatigue. I am blessed to have such wonderful primary doctor!
5.0
August 2, 2025
Dr. Chen is great, she is patient and kind and seeks the best solution for care.
5.0
August 1, 2025
Dr. Is very friendly and addressed all aspects of my health issues in detail.
5.0
August 1, 2025
Excellent bedside manner..patient, friendly, answers all my questions as well as made great suggestions
5.0
July 31, 2025
She cares
5.0
July 31, 2025
Staffs and doctor are great
5.0
July 31, 2025
She was extremely patient with me and answered my questions.
5.0
July 31, 2025
It’s always a pleasure seeing Dr Chen. She’s very personable and efficient- a good combination
5.0
July 29, 2025
I love Dr Chen. She is always so sweet and understanding and helpful.
5.0
July 29, 2025
Great! Always takes time to discuss things
5.0
July 29, 2025
Great information
5.0
July 28, 2025
Dr Chen listened and took care of all my medical concerns
5.0
July 25, 2025
Dr. Chen is fantastic…very knowledgeable and caring!
5.0
July 24, 2025
Couldn’t be happier with my new doctor. She is very perceptive and great communicator.
5.0
July 24, 2025
Dr Chen as always very thorough. I feel that she really cares so much about my health. I can connect with her with anything physically and mentally. Ever so thankful for Dr Chen .
5.0
July 24, 2025
Dr Chen very thorough with everything and explaining so I would understand
5.0
July 22, 2025
Doesn’t make you feel rushed. Listens and always offers solutions.
5.0
July 22, 2025
timely
5.0
July 22, 2025
She really care our health. Very nice and kind. We appreciate very much.
5.0
July 18, 2025
Very quick, clear, and kind
5.0
July 18, 2025
Patient knolawgable Nice
5.0
July 17, 2025
She has been so caring and kind to my aches and pains
5.0
July 17, 2025
I love Dr Chen! She is attentive, friendly, thorough, and non-judgmental. I feel very comfortable with her. She was also able to do my physical, Pap smear, and bloodwork right there in her office. It doesn’t get much better than that!
5.0
July 15, 2025
Dr Chen was very compassionate and helpful.
5.0
July 15, 2025
Good interaction with dr Chen today, she really listens
5.0
July 15, 2025
Fun
5.0
July 14, 2025
Doctor Lillian Chen is very professional and patient explaining my physical. Very satisfied.
5.0
July 11, 2025
I trust Dr Chen’s care
5.0
July 11, 2025
Dr Chen is one of those Primary Care Physicians who goes above and beyond to provide exceptional medical care. Her willingness to squeeze in a last minute appointment is a tribute to her love for her craft and patients. Her pleasant demeanor and professionalism reflects admirably on her and UCLA Health. Thank you Doctor Chen!
5.0
July 11, 2025
Dr. Chen was attentive, asked many questions regarding my concerns, and was helpful with my visit.
5.0
July 10, 2025
From check-in to checking out, the visit was quick and concise.
5.0
July 8, 2025
Dr. Chen is very caring and listens to her patient.
5.0
July 7, 2025
Dr Chen is always very thorough and efficient. She listens and her explanations are easy to understand. She offers options and I leave feeling I have a game plan and I’m well informed.
5.0
July 7, 2025
Dr was excellent, caring, and thorough
5.0
July 7, 2025
Dr Chen is amazing! So glad I found her
5.0
July 2, 2025
Excellent communication skills
5.0
July 1, 2025
Dr. Chen and staff are so caring and thorough, taking great care of my elderly mom.
5.0
July 1, 2025
Cares
5.0
June 30, 2025
I absolutely love Dr. Chen. She listens and is very personable.
5.0
June 29, 2025
My doctor was attentive and was able to help me with my issue
5.0
June 28, 2025
Excellent
5.0
June 28, 2025
Very grateful for the doctors patients and help.
5.0
June 27, 2025
My doctor was attentive and caring.
5.0
June 26, 2025
Dr. Cen always does a thorough interview and I never feel rushed in our appointments. She is great!
5.0
June 25, 2025
I feel very comfortable with my doctor, she is very nice & easy to understand her explanation about my questions.
5.0
June 24, 2025
Dr Chen is always very thorough when I meet with her. I mentioned that I needed to get the shingles and she told me they already had one, but I could get the second one right there in her office. So I did. She also checked out my nose after my nose infection and gave me the information to the ENT in Westwood. I need to make an appointment.
5.0
June 24, 2025
Dr. Chen is always on time friendly and caring. Great bedside manner!
5.0
June 23, 2025
Dr. Chen always listens and is thorough.
5.0
June 23, 2025
Dr. Chen is so responsive and smart. I value her expertise.
5.0
June 23, 2025
Dr. Chen was very helpful and listened carefully to my concerns.
5.0
June 17, 2025
Dr Chen is amazing. She is the most wonderful doctor. Caring and concerning.
5.0
June 17, 2025
Doctor Liliana’s great.makes patients feel really comfortable
5.0
June 16, 2025
Dr Chen is a total professional and has an excellent attitude to helping her patients. Fantastic doctor.
5.0
June 15, 2025
Very qualified and high degree of patient care
5.0
June 15, 2025
Excellent
4.0
June 15, 2025
Is good, she answered me and solve all my problems
5.0
June 14, 2025
It was a good experience
5.0
June 14, 2025
Dr. Chen is very friendly and attentive. She listens to my concerns and we design a plan for my pain.
5.0
June 14, 2025
Excellent
5.0
June 14, 2025
Good work benefiting all patients
5.0
June 14, 2025
Dr Chen covered all the questions I had
5.0
June 14, 2025
She’s good
5.0
June 13, 2025
Dr Chen is always attentive and has great patient/MD communication skills. I left today even more impressed with her guidance than ever.
5.0
June 12, 2025
She knows my history and she makessensiblerecommendations
5.0
June 12, 2025
Compassionate, cheerful, efficient.
5.0
June 10, 2025
Dr Lillian was very professional
5.0
June 10, 2025
Dr Chen is Expedient, thorough and personable. I appreciate that she takes her time with information gathering and she is a good listener.
5.0
June 10, 2025
Dr. Chen is the best and most relatable doctor I have ever had. I have never felt rushed and she makes it very easy to tell her any concerns.
5.0
June 9, 2025
The Best as always!
5.0
June 6, 2025
Professional services.
5.0
June 5, 2025
Dr. Chen always takes the time to listen to every question with concern and explains in detail treatments or specific care. Nothing is overlooked. The staff is also attentive and caring.
5.0
June 5, 2025
Dr Chen always excellent doctor
5.0
June 3, 2025
Dr Chen is the best. She listens to you and is very empathetic. She has great ideas and doesn’t think any of your issues or concerns are ridiculous. She is thorough and will make you feel like you are being taken care of.
5.0
June 3, 2025
Very informative, warm and welcoming. Answers questions very clearly
5.0
June 3, 2025
Very professional and caring.
5.0
June 2, 2025
Dr. Chen is very kind and caring.
5.0
June 1, 2025
Excellent
5.0
June 1, 2025
She is very concerned about my health and well-being and always adds value to the visit in ways that are positively unexpected. I know she has many patients but it is clear that she takes time to review my situation in advance to have the best outcome. She is a very trusted person in my life and I appreciate her. I am 65 and it gives me great comfort to have her as my doctor.
5.0
June 1, 2025
I'm finding my experiences with Dr. Chen to be extremely helpful in understanding my health and what we need to do to regain control of it.
5.0
May 30, 2025
Appointment time was quick and efficient and Dr. Chen listened to what I had to say and did a thorough exam.
5.0
May 30, 2025
She was amazing!!! Kind thorough and thoughtful
5.0
May 29, 2025
She is very a detail person
5.0
May 29, 2025
Everything from staff to doctor was amazing!
5.0
May 27, 2025
Quick and convenient video appointment. All concerns answered and as always excellent Doctor Chen that listens and cares.
5.0
May 23, 2025
Dr Chen is caring, compassionate, and an excellent doctor. She is the best.
5.0
May 23, 2025
Dr. Chen is the best physician I've ever had. Caring, knowledgeable and able to coordinate enormous amounts of information from other physicians I've seen into a workable plan. She always has a positive attitude that makes me look forward to seeing her. Top rated.
5.0
May 23, 2025
Exceeded expectations
5.0
May 21, 2025
Doctor was informative and was prepared. She knew my medical background so that made me confident that she knew me. Very helpful!
5.0
May 21, 2025
Dr Chen is very concerned and empathetic.
5.0
May 20, 2025
Thorough and professional and comprehensive.
5.0
May 20, 2025
Patient and personable
5.0
May 19, 2025
She is very thorough and listens to all my concerns. She is patient and never seems to be in a hurry. Great bedside manor.
5.0
May 19, 2025
She’s the best
5.0
May 19, 2025
Dr. Chen was very patient and listened to what I needed.
5.0
May 19, 2025
Dr Chen was thorough, compassionate, and very informative when answering questions. She is on time and has a good sense of humor.
5.0
May 19, 2025
Dr. Chen is very concerned about my health.
5.0
May 14, 2025
Very patient and helpful.
5.0
May 14, 2025
Dr. Chen is the best. She listens and has the best bedside manner. I couldn’t ask for a better PCP. I always feel comfortable and she is very easy going and easy to talk to about my health concerns.
5.0
May 13, 2025
It was great as always very empathetic knowledgeable in my health and very supportive and helpful with assisting me and caring for me.
5.0
May 13, 2025
Excellent doctor
5.0
May 13, 2025
Dr. Chen is kind and compassionate, and really went above and beyond to help me.
5.0
May 12, 2025
Dr. Chen is personable and thorough. I really appreciate and value her expertise and demeanor.
5.0
May 12, 2025
Dr. Chen was friendly, patient and listened well. She was very thorough and made sure any questions I had were answered.
5.0
May 11, 2025
She was friendly, asked me questions to have a better understanding what brought me to immediate care, and explained next steps after confirming diagnosis.
5.0
May 11, 2025
Knowledgeable, professional easy to talk with.
5.0
May 9, 2025
Dr Chen is one if the most thorough and caring Doctors out there. Her smile & positive nature puts you at ease & her questions show that she is determined to give you the best level of care. Give her a raise!
5.0
May 8, 2025
Dr. Chen is great.
5.0
May 7, 2025
Dr Chen is an excellent doctor always listen cares wants the best treatment available
5.0
May 2, 2025
Knowledgeable very helpful and good listener satisfied with my visit.
5.0
May 1, 2025
Always a great experience.
5.0
April 30, 2025
I always have a pleasant and informative visit with Dr. Chen.
5.0
April 30, 2025
Dr Chen always takes the time to care for my health and answer all my questions.
5.0
April 30, 2025
Doctor Chen is the most kind and caring person I have ever known as a doctor. She has been very supportive when I talk to her about my issues.
5.0
April 29, 2025
Dr. Chen is always listen to me and answers my concerns. She I think she is an excellent doctor.
5.0
April 29, 2025
Lillian Chen is stellar & so is her staff
5.0
April 28, 2025
Dr Chen has very concern about my health and take extra care about my problems.
5.0
April 25, 2025
Dr. Chen spent as much time as necessary to listen to my problem, and discuss next steps. She was very attentive, kind, and knowledgeable. Well, she’s not my regular primary care doctor, she took time prior to seeing me to review my chart, and had a good understanding of my past history.
5.0
April 24, 2025
My Dr. Chen was so attentive in explaining what was being done for a pre-op appointment. Made sure that I'm all set for my operation and minimize my worries
5.0
April 24, 2025
Dr. Chen is wonderful! She is very through and explains everything when asked!
5.0
April 24, 2025
Very professional, kind, and courteous. I was helped immediately and cared for accordingly
5.0
April 23, 2025
Dr Lillian Chen is the best! Thank you
5.0
April 22, 2025
Could not have been better
5.0
April 22, 2025
Dr. Chen is amazing!
5.0
April 21, 2025
Very easy, right on time, and very friendly.
5.0
April 19, 2025
She was very respectful and showed a caring disposition. She outlined a plan for my recovery
5.0
April 17, 2025
Excelent
5.0
April 17, 2025
Dr. Lilian Chen is a fantastic doctor. She listens and recommends treatments. She Works really hard.
5.0
April 17, 2025
Prompt Answered all my questions Gave feedback on tests I still need to take
5.0
April 14, 2025
Dr Chen cares for my health, pay attention to all my problems and recommends me to see specialist.
5.0
April 14, 2025
I think Dr Chen is an amazing doctor! very knowledgeable, available to answer questions, and I love the my chart app where you can access your medical history, msg your office and more all in a very timely manner.
5.0
April 13, 2025
She was very nice and explained everything
5.0
April 11, 2025
Always pleasant and professional.
5.0
April 8, 2025
Wonderful.
5.0
April 3, 2025
Dr Chen is always caring and wants the best for me.
5.0
April 1, 2025
Discussed my cold symptoms and sinus issues with Dr. Chen. I am so fortunate to have Dr. Chen as my primary doctor. She really listens to my issues and offers me solutions/options. I always complement her on this fact… when I message her, she responds right away. That’s something I appreciate, that doesn’t always happen with every doctor I see.
5.0
March 27, 2025
Dr Chen is wonderful. Very attentive and knowledgeable. She is kind, positive and shows real caring.
5.0
March 26, 2025
The call started promptly at the scheduled time and was very helpful. Dr. Chen was thorough and addressed my concerns, creating a plan to resolve my issues as well as scheduled a follow up visit to monitor my progress.
5.0
March 25, 2025
Excellent
5.0
March 14, 2025
Today was my first New Patient visit with Dr. Lillian Chen. Dr. Chen was very thorough in asking and listening to get understanding of my family medical history and current conditions. Dr. Chen was warm and professional, I felt relaxed and cared for.
5.0
March 13, 2025
Dr Chen is caring and does her best to help me through my concerns. She is both thoughtful and technical and responsive.
5.0
March 8, 2025
Dr Chen is kind, caring and empathic . And makes the best clinical recommendations for my brother with special needs .
5.0
March 8, 2025
She was very thorough, kind, and personable.
5.0
March 5, 2025
Dr. Chen is an excellent doctor takes time to make sure everything ok . Blessed to have her as a doctor.
5.0
March 4, 2025
Excelent
5.0
March 4, 2025
Fast, easy and thorough!
5.0
March 4, 2025
Dr. Chen is the best, she always listens and puts me at ease.
5.0
February 28, 2025
Good listener. Offered referal for dermatologist. Revisted previous concerns.
5.0
February 21, 2025
On time through
5.0
February 20, 2025
Always zoned into my needs
5.0
February 20, 2025
Thorough, professional and respectful. Dr. Chen is great.
5.0
February 19, 2025
Dr Chen listens to my health concerns and orders appropriate referrals and diagnostic tests. She is a brilliant diagnostician. Easy to talk to and trust with my health issues.
5.0
February 19, 2025
Dr. Chen is always so helpful and knowledgeable.
5.0
February 19, 2025
A doctor who can take care my health and whom I feel comfortable with, thank you Dr Lillian Chen
5.0
February 17, 2025
I had vertigo, sent a message at the request of another doctor, and the doctor saw me immediately. I feel well cared for when something scary presents.
5.0
February 17, 2025
Dr. Chen was very personable. Very professional and friendly
5.0
February 17, 2025
This is hands down the best experience with any urgent care in the South Bay. From check in to leaving everyone was so kind and really helped me.
5.0
February 14, 2025
Dr. Chen is very warm and considerate. She remembers things about me and always makes me feel welcome.
5.0
February 12, 2025
A doctor I trust
5.0
February 8, 2025
This is my first appointment with Dr. Chen. She is very friendly and detailed.She inquired the health history of my patients as well as my kids, answered all questions.
5.0
February 7, 2025
Very kind very patient and a good listener. I never felt rushed.
5.0
February 7, 2025
She was very knowledgeable and courteous. She took care of my condition in a manner of speedy way without too much reading.
5.0
February 6, 2025
Dr lillian chen is the best!!!!!! She is smart and knowledgeable!
5.0
February 5, 2025
Dr. Chen is the true definition of a doctor who cares about her patients. She listens and provides amazing advice.
5.0
February 1, 2025
Always on time and thorough.
5.0
January 30, 2025
Friendly Carefully
5.0
January 30, 2025
She’s enthusiastic about me having good health. She’s thorough, asking about things we’ve discussed over prior visits.
5.0
January 28, 2025
She listened and comforted me. I love Dr. Chen.
5.0
January 28, 2025
Dr. Chen always takes her time with me. She answers all my questions and seems to genuinely care about me and remember me even though I only see her once a year.
5.0
January 27, 2025
Dr.Chen is always attentive to my health needs.
5.0
January 25, 2025
Professional and super-friendly
5.0
January 23, 2025
Great
5.0
January 22, 2025
She listened to all my concerns and tried to give advice as best as she could. She didn’t make me feel rushed.
5.0
January 21, 2025
Appreciate a fast video appointment. Dr Chen is kind caring and an excellent Doctor who really cares.
5.0
January 19, 2025
Very good care
5.0
January 17, 2025
Good Doctor
5.0
January 16, 2025
Very good.
5.0
January 16, 2025
Everyone I met from the check in to check out was super friendly respectful and helpful. Dr Chen is very kind and good listener, she brings lot of positive energy and is always a joy to see.
5.0
January 15, 2025
She is wonderful
5.0
January 14, 2025
I notified Dr. Chen that I was sick via via myUCLAHealth, and she fit me in same day for care. She is so attentive and compassionate. Dr. Chen is an excellent doctor, one of the best I’ve ever had. And the UCLA staff is wonderful!
5.0
January 12, 2025
Caring, bery nice and professional
5.0
January 11, 2025
Dr Chen is compassionate and kind with my special needs brother and provides care tailored to him
5.0
January 10, 2025
Dr. Chen always welcomes me with a friendly smile! Although she is wearing a mask, I can see it in her eyes and feel it in her voice! She is concerned when I am talking and describing how I am feeling and issues I maybe having.
5.0
January 4, 2025
Dr Chen is very professional and personable
5.0
January 3, 2025
Very professional
5.0
January 2, 2025
Dr.Chen is amazing. Love her
5.0
January 1, 2025
She was very kind, thorough and spent all the time I needed with me.
5.0
January 1, 2025
Extremely thorough, detailed and friendly. She was great!
5.0
December 30, 2024
She responded to my message immediately and allowed me to have an appointment with her and listened to my concerns with great care.
5.0
December 28, 2024
Promptly got in to see doctor upon arrival My worry was rsv or covid since I read they start like a cold or cough and for ages over 65 can quickly cause problems. Nurse who did routine tests was courteous and thorough. Doctor Lillian Chen was thorough in her questioning, and had obviously read some of my history based upon the questions she addressed. Impressive! Offices were clean and neat altogether. This was a very pleasant experience.
5.0
December 20, 2024
Great
5.0
December 17, 2024
Perfect
5.0
December 16, 2024
Personable and efficient
5.0
December 15, 2024
Love Dr. Lillian Chen 😊. She is awesome, empathetic and caring all the time.
5.0
December 15, 2024
If I could give Dr. Chen more stars I would. She has amazing bedside manner. She was so compassionate and really listened to my concerns.
5.0
December 13, 2024
Dr. Chen did an overall review of my health, possible problems my knees. Overall, exam went well
5.0
December 13, 2024
Dr Chen is very personable and professional
5.0
December 13, 2024
Dr Chen is a wonderful doctor!! She is thoroughly invested in my health. She takes her time with me. I’m so lucky to have her as my doctor!
5.0
December 12, 2024
Very good
5.0
December 12, 2024
Dr. Chen is always patient and thorough. She listens to my concerns and runs necessary tests to figure out what is wrong.
5.0
December 11, 2024
Always thorough and compassionate.
5.0
December 11, 2024
Md listen and addressed all my issues
5.0
December 9, 2024
Appreciate professional and kindly supports.
5.0
December 5, 2024
She is very thorough and attentive and addresses all my concerns.
5.0
December 4, 2024
Very thorough and caring.
5.0
November 27, 2024
Dr. Chen is great in listening to patient.
5.0
November 25, 2024
Dr. Chen explained everything clearly and submitted orders while we were talking. She was very attentive.
5.0
November 21, 2024
I love how thorough Dr. Chen is, she also remembers personal things going on in my life…no matter how far in between we see each other.
5.0
November 20, 2024
Great experience
3.0
November 18, 2024
Dr’s bedside manner was great however waited over 30 mins to be seen for my routine appt
5.0
November 18, 2024
Dr. Chen was very thorough and compassion in helping me in my time of need.
5.0
November 16, 2024
Dr. Chen is wonderful! She always listens and has excellent insight. I trust her implicitly.
5.0
November 15, 2024
DR, Chen is So helpful and she care about her patients so much! I would not trade her for a different doctor. In my opinion, I feel like she is the best. Not only because she care but because she make sure that once you leave out of the office that you talked about everything that needed to be talked about. Admire the person that she is UCLA blessed to have.
5.0
November 12, 2024
Knowledgeable. Informative. Helpful.
5.0
November 9, 2024
Dr Lillian Chen is as nice and caring as always. She checked the rash on my skin and prescribed another cream; she ordered an EKG because I reported to her my short of breath episode this morning. I am blessed to have such wonderful primary doctor
5.0
November 9, 2024
Dr. Chen was amazing! Excellent bedside manners. I felt like she cared and truly listened to my concerns. She was very thorough as well.
5.0
November 8, 2024
Dr. Chen is very easy to talk to caring, answered all my questions.
5.0
November 7, 2024
Spent appropriate time with me discussing issues
5.0
November 7, 2024
Well informed very educated
5.0
November 6, 2024
Dr Chen is the best doctor I have ever had in my 80 years on this planet. She listens to my concerns, gives solid feedback and advice, understandable explanations, and is cheerful.
5.0
November 5, 2024
Dr Chen was thorough and a great listener.